1. Payment Methods

    • We accept major credit and debit cards (e.g., Visa, MasterCard, American Express).
    • We also offer Klarna as a post-purchase payment option, allowing you to pay later or in installments, depending on Klarna’s offerings in your region.

  2. Multiple Currencies

    • Pura Diamonds supports a wide range of currencies.
    • The currency charged to you will typically be based on your location or your selection at checkout. Please note that your bank or payment provider may apply additional fees (e.g., currency exchange or international transaction charges).

  3. Third-Party Payment Processor

    • All online payments are securely processed through Stripe, our third-party payment partner.
    • Your payment details are handled and safeguarded by Stripe. Pura Diamonds does not store your full credit or debit card information on our systems.

  4. Klarna Payments

    • By selecting Klarna at checkout, you enter into a separate agreement with Klarna.
    • Klarna’s terms and conditions apply to your payment schedule, credit checks, fees, and any subsequent invoicing. For questions or disputes related to Klarna payments, please refer to Klarna’s customer service resources.

  5. Order Confirmation and Authorization

    • Your chosen payment method may be authorized or charged at the time of purchase, depending on your payment provider’s policies.
    • You will receive an order confirmation via email once your payment is successfully processed.
    • Pura Diamonds reserves the right to cancel an order if payment cannot be authorized or if fraud is suspected.

  6. Taxes, Duties, and Additional Charges

    • Prices displayed on our website are based on your selected currency or location.
    • You are responsible for any applicable duties, taxes, or additional fees that may be imposed by local authorities or your payment provider.

  7. Payment Issues or Discrepancies

    • If a payment issue occurs (e.g., insufficient funds, a declined transaction, suspected fraud), we will notify you and may place a hold on your order until the issue is resolved.
    • We reserve the right to cancel any order if payment is not confirmed or if fraudulent activity is detected.

  8. Returns, Exchanges & Resizing

    • For information regarding refunds or returning your purchase, please visit our Returns, Exchanges & Resizing page.
    • This page provides details on how to handle product exchanges, resizing requests, and return procedures.

  9. Contact Information

    • If you have any questions about payment or encounter any payment-related issues, please contact us at support@puradiamonds.com.
    • For questions specifically about Klarna terms, fees, or billing, you may also refer to Klarna’s customer support channels.